Iran Touring and Tourism Investment Company
Iran Touring and Tourism Investment Company (ITTIC) was established in 2000 (1379 in the Iranian calendar) as part of a government-approved initiative to reorganize and develop tourism and hospitality assets in Iran.
Under a decision issued by the Special Representatives of the President of the Islamic Republic of Iran, the ownership rights and interests associated with certain assets of the former Iran Touring and Tourism Organization were to be transferred in equal shares to the Civil Servants Pension Fund and the Social Security Organization.
These assets included properties, land, accommodation facilities, restaurants, recreational and sports complexes, equipment, and related rights and obligations, as well as the organization’s shares in Iran Guesthouse Development Company.
ITTIC was established to manage, develop, and optimize these tourism assets while strengthening the country’s hospitality infrastructure and expanding access to travel and recreational services.
Main Areas of Activity
The company’s principal activities include:
- Providing administrative, financial, operational, and management services for tourism and hospitality facilities.
- Planning, constructing, acquiring, leasing, operating, selling, and maintaining hotels, restaurants, resorts, and other tourism-related properties.
- Promoting domestic tourism and attracting international visitors to Iran.
- Organizing domestic and international tours, including specialized travel programs for civil service retirees.
- Developing, constructing, and operating urban and intercity restaurants and hospitality facilities.
- Attracting domestic and foreign investment and establishing strategic partnerships in the tourism sector.
Development of a Nationwide Hospitality Network
Following its establishment and the completion of the legal and financial arrangements concerning its transferred assets, ITTIC began developing a nationwide network of accommodation and catering facilities.
This initiative led to the formation of the Iran Touring and Tourism Hotels Group, bringing together hospitality properties in different regions of the country under a coordinated management structure.
With hotels and restaurants distributed across Iran, the company seeks to improve the accessibility, quality, and range of its hospitality services.
By drawing on experienced professionals, effective management practices, and continuous operational improvements, ITTIC aims to strengthen the performance of its tourism facilities and enhance the guest experience.
The company also seeks to promote Iran’s cultural heritage, historical attractions, and diverse tourism destinations while supporting the sustainable development of the tourism industry.
According to the company’s existing corporate profile, its hospitality network comprises 49 operating hotels and three restaurants.
Key Initiatives and Achievements
Iran Touring and Tourism Investment Company (ITTIC) has implemented a range of initiatives to strengthen its hospitality operations, improve service standards, and expand tourism opportunities across Iran.
Financial Sustainability and Operational Development
Following the restructuring of the former Iran Touring and Tourism Organization into a commercial company, direct government budget allocations previously provided to the organization were discontinued.
As a revenue-generating enterprise, ITTIC became responsible for covering its operating expenses, improving financial performance, and pursuing sustainable profitability.
The company’s financial objectives also include contributing, through the relevant institutional arrangements, to the financial resources supporting civil service pension obligations.
Hotel Renovation and Infrastructure Improvement
ITTIC has continuously invested in the renovation, refurbishment, and modernization of its hospitality facilities.
According to its corporate history, more than 80% of the hotels in its network underwent renovation or improvement projects during the four decades following the 1979 Iranian Revolution.
The company has also expanded accommodation and hospitality capacity by developing additional guest rooms, banquet halls, restaurants, and supporting facilities at properties in various locations, including:
Migun
Zahedan
Larestan
Jolfa
Sirjan
Shiraz
Kerman, including Iran Touring Hotel No. 2
These development initiatives have been aimed at improving accommodation capacity, enhancing guest comfort, and strengthening service quality across the hotel network.
Tourism Services for Civil Service Retirees
An important part of the company’s activities is providing tourism and recreational opportunities for civil service retirees.
Its initiatives have included offering accommodation at Iran Touring and Tourism hotels with a 50% discount for eligible retirees, under the applicable arrangements.
ITTIC has also developed specialized travel packages and organized tours designed to meet the needs of retirees and their families.
Hotel Classification and Quality Improvement
The company has undertaken initiatives to improve hotel classifications and service standards.
According to its previously reported development activities, 12 hotels achieved improved star classifications, while 15 additional hotels were identified for further development and quality enhancement.
These initiatives form part of the company’s broader efforts to improve accommodation standards and provide a more diverse range of hospitality services.
Professional Training and Human Resource Development
ITTIC recognizes professional training as an essential element of service excellence.
The company has organized training and development programs covering hospitality operations, organizational excellence, management practices, and professional skills.
These programs support employee development, improve operational performance, and contribute to customer satisfaction.
Travel Agency and Tourism Services
ITTIC has developed travel and tourism services through the establishment of licensed tourism operations and travel service offices.
Its activities have included obtaining the relevant categories of tourism and travel agency licenses, establishing service offices in provincial cities, and launching the Iran Touring Travel Agency in Tehran.
These services include:
Domestic and international tour organization
Hotel reservations
Flight and other transportation ticket reservations
Specialized travel programs for civil service retirees
Travel planning and coordination services
The company has also provided dedicated tourism arrangements for retirees through its affiliated travel service operations.
Digital Transformation and Online Reservations
ITTIC has introduced digital solutions to improve customer access to its hospitality services.
Among its initiatives was the development of an early online hotel reservation system for its nationwide hotel network.
The company has also developed integrated hotel management software covering key operational and administrative functions, including:
Hotel operations and guest services
Accounting and financial management
Inventory control
Asset management
Payroll administration
These systems have supported more coordinated hotel operations and improved internal management processes.
Corporate Development and HSE Management
ITTIC has worked to strengthen its corporate identity, update its marketing practices, and improve communication with customers and business partners.
Its organizational development activities have also included the establishment of a Health, Safety and Environment (HSE) unit to support workplace safety, environmental responsibility, and operational standards.
In addition, the company has developed its digital communication channels, including a presence on Instagram and Telegram, to improve customer engagement and share information about its hospitality and tourism services.
Commitment to Sustainable Tourism Development
Through investment in hospitality infrastructure, employee development, service improvements, and digital innovation, ITTIC aims to contribute to the long-term growth of Iran’s tourism sector.
The company’s development approach focuses on improving operational efficiency, enhancing guest satisfaction, preserving tourism assets, and providing accessible hospitality services for domestic and international travelers.
